Due to recent developments regarding the coronavirus we asking you to grant shipping and parcel delivery companies a signature release authorization for deliveries as far as this is possible. By avoiding close contact to mailmen, you protect both yourself and the deliverer.
For further information please click here.
DPD PickUp store opening hours can be found here.
As from 1 July 2021, private customers will be charged the Tax rate applicable to the destination country of the recipient within the EU.
You may track your goods in your account under "My orders" via a parcel link which appears once the goods are dispatched.
Within Germany we charge our business customers following shipping flat rates (excl. VAT):
Book orders are delivered by DPD within Germany.
Parcel deliveries within Germany and EU are delivered by either DPD or DHL. We only charge a flat shipping rate (weight-independent).
Delivery will be made on the next working day if you place your order before 14.00 from Monday to Thursday. Delivery will be made on the following Monday if you place your order before 10.00 on Friday.
Orders placed after 14.00 from Monday to Thursday / after 10.00 on Friday will be delivered on the second following working day.
** No package deliveries are made on Saturdays, Sundays or public holidays. Further express delivery services can be arranged by telephone.
An order that contains a freight item along with any parcel item(s) will arrive entirely via freight service.
For a freight delivery within Germany and EU we only charge a flat shipping rate (weight-independent).
The delivery to P.O. Boxes is only possible by DHL!
Parcels are not delivered on Saturdays, Sundays and national holidays. Further services by telephone arrangement.