Customer Support

Covid-19

We are supporting the goals of the German Federal Ministry of Health, which is why we decided to keep the doors locked at our headquarters in Eichenzell. In case you have an appointment with one of our employees or wish to consult our customer service on site, please call your contact person in advance or our customer support. Please take note of our new opening hours.
For further information please click here.


As from 1 July 2021, private customers will be charged the Tax rate applicable to the destination country of the recipient within the EU.


You will reach our German Customer Support as follows:

Monday to Thursday from 7.30 to 16.30, Friday from 7.30 to 14.30 – except national holidays.

Administration:  +49 6659 / 88-0

Customer Support (Germany):  +49 6659 / 88-100
Fax: +49 6659 / 88-188
E-Mail: [email protected]

Customer Support (international shipments):  +49 6659 / 88-99
Fax: +49 6659 / 88-499
E-Mail: [email protected]

Customer Support
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